Basildon · Compare
Aegis Medical Centre vs Knights Surgery
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Knights Surgery’s Practice Grade is clearly higher than Aegis Medical Centre’s: its likely range lies wholly above.
Side by side
| Measure | Aegis Medical CentreSS14 2ER | Knights SurgerySS14 3GR |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 61.1likely range 56.6 to 65.5101 survey answers | 71.9likely range 68.9 to 74.7111 survey answersClearly higher |
| Label (against the England average) | No label | No label |
| Patients who describe the practice as good | 56.4%likely range 50.3% to 62.3%, 101 answers | 70.0%likely range 66.3% to 73.4%, 111 answersClearly higher |
| Access (mean of the two below) | 72.0%likely range 67.0% to 77.0% | 76.3%likely range 70.9% to 81.1% |
| Appointments within two weeks of booking | 99.0%likely range 96.5% to 99.7%, 3,106 appointments | 95.9%likely range 91.3% to 98.1%, 2,250 appointments |
| Calls answered by the practice | 44.8%likely range 35.2% to 54.8%, 1,985 calls | 56.7%likely range 46.9% to 66.0%, 2,081 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 40.6%likely range 34.5% to 46.9%, 93 answers | 48.5%likely range 44.5% to 52.5%, 104 answers |
| Reception and admin team | 71.9%likely range 66.0% to 77.2%, 97 answers | 81.7%likely range 78.3% to 84.6%, 102 answers |
| Having a preferred professional | 33.5%likely range 28.0% to 39.4%, 101 answers | 23.6%likely range 20.5% to 27.0%, 111 answers |
| Seeing your preferred professional | 51.9%likely range 42.0% to 61.8%, 38 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 80.2%likely range 74.5% to 84.8%, 89 answers | 84.7%likely range 81.5% to 87.5%, 97 answers |
| Contacting the practice | 57.3%likely range 51.1% to 63.3%, 98 answers | 65.6%likely range 61.6% to 69.3%, 103 answers |
| Wait for an appointment | 62.1%likely range 55.6% to 68.2%, 89 answers | 59.0%likely range 54.8% to 63.0%, 95 answers |
| Being listened to | 68.1%likely range 62.2% to 73.5%, 101 answers | 73.7%likely range 69.9% to 77.1%, 102 answers |
| Care and concern | 65.9%likely range 59.9% to 71.5%, 100 answers | 73.4%likely range 69.7% to 76.8%, 102 answers |
| Confidence and trust | 75.2%likely range 69.4% to 80.2%, 96 answers | 82.3%likely range 79.0% to 85.2%, 102 answers |
| Involvement in decisions | 77.2%likely range 71.3% to 82.1%, 90 answers | 78.4%likely range 74.8% to 81.6%, 98 answers |
| Needs met | 81.7%likely range 76.3% to 86.1%, 94 answers | 83.9%likely range 80.7% to 86.6%, 102 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 92.3%likely range 81.8% to 97.0%, 52 patients | 90.9%likely range 80.4% to 96.1%, 55 patients |
| Children at 18 months | 94.1%likely range 84.1% to 98.0%, 51 patients | 83.3%likely range 72.6% to 90.4%, 66 patients |
| Children at 5 years | 79.3%likely range 69.3% to 86.6%, 82 patients | 81.3%likely range 68.1% to 89.8%, 48 patients |
| Women aged 25 to 49 | 74.2%likely range 71.3% to 76.9%, 918 patients | 72.6%likely range 69.4% to 75.6%, 791 patients |
| Women aged 50 to 64 | 77.9%likely range 73.2% to 82.0%, 344 patients | 74.6%likely range 68.5% to 79.8%, 224 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 4,967August 2026 | 3,483August 2026 |
| Primary care network | Central Basildon PCN | Central Basildon PCN |
| Phone | 01268 532795 | 01268 415888 |
| Friends and Family Test (its own feedback) | 85.0% good or very good20 answers, June 2026 | 93.0% good or very good43 answers, June 2026 |
| Appointments (one month) | 3,775 in August 2026Same day 64.1%; face to face 32.7% | 2,406 in August 2026Same day 70.0%; face to face 15.9% |
| Antibiotic items per STAR-PU (one year) | 0.89England 0.74, April 2025 to March 2026 | 0.57England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 2.2 qualified permanent2.2 including trainees and locums2,258 patients per permanent GP | 1.6 qualified permanent1.6 including trainees and locums2,141 patients per permanent GP |
| CQC rating (a separate source) | Requires improvement | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.