Hillingdon · Compare
Acre Surgery vs Carepoint Practice
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Acre Surgery and Carepoint Practice cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Acre SurgeryHA6 1BT | Carepoint PracticeHA6 1DE |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 74.1likely range 69.1 to 78.4105 survey answers | 80.2likely range 73.3 to 85.397 survey answers |
| Label (against the England average) | No label | Cannot be told apart from the England average |
| Patients who describe the practice as good | 69.2%likely range 62.4% to 75.2%, 105 answers | 79.2%likely range 69.5% to 86.4%, 97 answers |
| Access (mean of the two below) | 85.4%likely range 79.9% to 88.1% | 82.3%likely range 78.3% to 85.8% |
| Appointments within two weeks of booking | 94.9%likely range 89.4% to 97.6%, 1,887 appointments | 99.5%likely range 97.9% to 99.9%, 4,545 appointmentsClearly higher |
| Calls answered by the practice | Not in the grade: no phone data | 64.9%likely range 57.1% to 72.0%, 3,235 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 58.6%likely range 51.3% to 65.6%, 96 answers | 66.8%likely range 56.2% to 76.0%, 93 answers |
| Reception and admin team | 80.5%likely range 74.3% to 85.4%, 104 answers | 86.2%likely range 77.3% to 92.0%, 95 answers |
| Having a preferred professional | 40.9%likely range 34.2% to 47.9%, 104 answers | 16.9%likely range 10.4% to 26.2%, 96 answers |
| Seeing your preferred professional | 22.3%likely range 14.1% to 33.4%, 39 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 74.9%likely range 68.1% to 80.6%, 97 answers | 83.2%likely range 73.7% to 89.8%, 92 answers |
| Contacting the practice | 65.8%likely range 58.9% to 72.2%, 103 answers | 81.0%likely range 71.4% to 87.9%, 96 answers |
| Wait for an appointment | 74.8%likely range 67.8% to 80.7%, 93 answers | 79.7%likely range 69.3% to 87.2%, 85 answers |
| Being listened to | 73.1%likely range 66.3% to 78.9%, 100 answers | 80.2%likely range 70.3% to 87.4%, 92 answers |
| Care and concern | 73.2%likely range 66.4% to 79.0%, 101 answers | 76.6%likely range 66.4% to 84.5%, 91 answers |
| Confidence and trust | 81.1%likely range 74.9% to 86.0%, 101 answers | 91.9%likely range 84.1% to 96.1%, 93 answers |
| Involvement in decisions | 79.3%likely range 72.7% to 84.6%, 95 answers | 78.7%likely range 68.1% to 86.5%, 83 answers |
| Needs met | 76.4%likely range 69.9% to 81.9%, 101 answers | 83.9%likely range 74.4% to 90.3%, 91 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 80.3%likely range 69.2% to 88.1%, 66 patients | 66.7%likely range 54.7% to 76.8%, 66 patients |
| Children at 18 months | 73.6%likely range 60.4% to 83.6%, 53 patients | 66.7%likely range 55.2% to 76.5%, 72 patients |
| Children at 5 years | 56.9%likely range 44.8% to 68.2%, 65 patients | 71.4%likely range 60.5% to 80.3%, 77 patients |
| Women aged 25 to 49 | 52.6%likely range 49.5% to 55.7%, 983 patients | 54.9%likely range 52.2% to 57.5%, 1,378 patients |
| Women aged 50 to 64 | 73.5%likely range 69.1% to 77.6%, 412 patients | 69.5%likely range 65.4% to 73.4%, 505 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 5,388August 2026 | 6,950August 2026 |
| Primary care network | North Connect PCN | North Connect PCN |
| Phone | 01923 820844 | 01923 820866 |
| Friends and Family Test (its own feedback) | 100.0% good or very good33 answers, June 2026 | 94.0% good or very good218 answers, June 2026 |
| Appointments (one month) | 2,910 in August 2026Same day 52.1%; face to face 72.9% | 5,872 in August 2026Same day 77.1%; face to face 99.9% |
| Antibiotic items per STAR-PU (one year) | 0.66England 0.74, April 2025 to March 2026 | 0.56England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 3.0 qualified permanent3.0 including trainees and locums1,806 patients per permanent GP | 2.1 qualified permanent2.8 including trainees and locums3,258 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.