Richmond upon Thames · Compare
Acorn Group Practice vs The Green & Fir Road
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Acorn Group Practice and The Green & Fir Road cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Acorn Group PracticeTW1 4EA | The Green & Fir RoadTW2 5TU |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 79.6likely range 73.1 to 84.6101 survey answers | 77.1likely range 70.4 to 82.5107 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 79.3%likely range 70.3% to 86.1%, 101 answers | 74.2%likely range 64.8% to 81.7%, 107 answers |
| Access (mean of the two below) | 80.2%likely range 74.2% to 84.7% | 83.7%likely range 78.7% to 87.4% |
| Appointments within two weeks of booking | 84.8%likely range 76.2% to 90.6%, 1,443 appointments | 85.3%likely range 77.9% to 90.6%, 1,835 appointments |
| Calls answered by the practice | 75.6%likely range 67.3% to 82.3%, 2,569 calls | 82.0%likely range 75.2% to 87.2%, 3,240 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 54.6%likely range 44.5% to 64.3%, 95 answers | 70.0%likely range 60.2% to 78.4%, 101 answers |
| Reception and admin team | 81.6%likely range 72.8% to 88.0%, 99 answers | 87.7%likely range 79.7% to 92.9%, 103 answers |
| Having a preferred professional | 45.8%likely range 36.4% to 55.5%, 101 answers | 31.0%likely range 22.7% to 40.6%, 106 answers |
| Seeing your preferred professional | 53.8%likely range 40.4% to 66.7%, 53 answers | 52.1%likely range 35.3% to 68.5%, 35 answers |
| Knowing the next step | 88.0%likely range 80.1% to 93.0%, 100 answers | 79.6%likely range 70.5% to 86.5%, 103 answers |
| Contacting the practice | 72.6%likely range 63.2% to 80.4%, 101 answers | 75.6%likely range 66.2% to 83.0%, 105 answers |
| Wait for an appointment | 55.1%likely range 44.7% to 65.0%, 89 answers | 54.7%likely range 44.1% to 65.0%, 90 answers |
| Being listened to | 90.5%likely range 83.2% to 94.9%, 100 answers | 85.6%likely range 77.3% to 91.3%, 103 answers |
| Care and concern | 92.8%likely range 85.9% to 96.4%, 99 answers | 86.1%likely range 77.8% to 91.7%, 103 answers |
| Confidence and trust | 95.6%likely range 89.5% to 98.2%, 98 answers | 96.2%likely range 90.1% to 98.6%, 99 answers |
| Involvement in decisions | 97.7%likely range 92.1% to 99.3%, 92 answers | 91.4%likely range 83.6% to 95.7%, 94 answers |
| Needs met | 92.4%likely range 85.4% to 96.2%, 98 answers | 86.1%likely range 77.7% to 91.6%, 102 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 95.5%likely range 84.9% to 98.7%, 44 patients | 87.7%likely range 77.5% to 93.6%, 65 patients |
| Children at 18 months | 94.2%likely range 84.4% to 98.0%, 52 patients | 89.5%likely range 78.9% to 95.1%, 57 patients |
| Children at 5 years | 97.0%likely range 89.8% to 99.2%, 67 patients | 81.6%likely range 71.4% to 88.7%, 76 patients |
| Women aged 25 to 49 | 61.0%likely range 58.2% to 63.7%, 1,187 patients | 69.2%likely range 66.7% to 71.5%, 1,450 patients |
| Women aged 50 to 64 | 75.7%likely range 72.6% to 78.6%, 775 patients | 76.8%likely range 73.9% to 79.4%, 900 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 7,178August 2026 | 8,190August 2026 |
| Primary care network | Teddington PCN | Teddington PCN |
| Phone | 02088 910073 | 020 88946870 |
| Friends and Family Test (its own feedback) | 91.6% good or very good237 answers, June 2026 | 95.4% good or very good238 answers, June 2026 |
| Appointments (one month) | 2,097 in August 2026Same day 26.8%; face to face 78.4% | 2,527 in August 2026Same day 35.4%; face to face 60.7% |
| Antibiotic items per STAR-PU (one year) | 0.67England 0.74, April 2025 to March 2026 | 0.47England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 3.5 qualified permanent4.5 including trainees and locums2,071 patients per permanent GP | 4.2 qualified permanent6.8 including trainees and locums1,956 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.