Middlesbrough · Compare
Acklam Medical Centre vs Coulby Medical Practice
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Acklam Medical Centre and Coulby Medical Practice cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Acklam Medical CentreTS5 8SB | Coulby Medical PracticeTS8 0TL |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 75.4likely range 65.0 to 83.3109 survey answers | 79.1likely range 70.2 to 85.4102 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 72.1%likely range 57.3% to 83.2%, 109 answers | 78.8%likely range 66.2% to 87.6%, 102 answers |
| Access (mean of the two below) | 83.1%likely range 79.6% to 85.9% | 79.7%likely range 75.7% to 83.0% |
| Appointments within two weeks of booking | 89.5%likely range 85.6% to 92.5%, 4,707 appointments | 88.4%likely range 83.9% to 91.7%, 4,045 appointments |
| Calls answered by the practice | 76.5%likely range 70.8% to 81.4%, 5,124 calls | 70.9%likely range 64.4% to 76.7%, 4,359 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 44.6%likely range 30.3% to 59.9%, 100 answers | 37.0%likely range 25.0% to 50.8%, 95 answers |
| Reception and admin team | 82.7%likely range 68.5% to 91.3%, 104 answers | 90.6%likely range 79.7% to 95.9%, 100 answers |
| Having a preferred professional | 23.6%likely range 13.4% to 38.2%, 108 answers | 35.6%likely range 24.2% to 48.9%, 102 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | 33.9%likely range 16.0% to 58.0%, 32 answers |
| Knowing the next step | 86.1%likely range 72.4% to 93.6%, 104 answers | 86.6%likely range 74.6% to 93.4%, 96 answers |
| Contacting the practice | 60.5%likely range 45.5% to 73.8%, 107 answers | 66.9%likely range 53.4% to 78.1%, 99 answers |
| Wait for an appointment | 71.3%likely range 55.4% to 83.2%, 96 answers | 79.0%likely range 65.8% to 88.0%, 94 answers |
| Being listened to | 86.1%likely range 72.5% to 93.6%, 105 answers | 87.4%likely range 75.8% to 93.8%, 100 answers |
| Care and concern | 84.5%likely range 70.8% to 92.5%, 106 answers | 87.6%likely range 76.1% to 94.0%, 100 answers |
| Confidence and trust | 88.8%likely range 75.6% to 95.3%, 103 answers | 93.3%likely range 83.4% to 97.5%, 101 answers |
| Involvement in decisions | 90.6%likely range 77.2% to 96.5%, 96 answers | 97.1%likely range 88.3% to 99.3%, 97 answers |
| Needs met | 87.7%likely range 74.6% to 94.5%, 107 answers | 89.8%likely range 78.9% to 95.4%, 101 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 92.5%likely range 86.4% to 96.0%, 120 patients | 91.5%likely range 84.1% to 95.6%, 94 patients |
| Children at 18 months | 87.2%likely range 80.7% to 91.8%, 141 patients | 96.0%likely range 90.3% to 98.4%, 101 patients |
| Children at 5 years | 87.9%likely range 81.5% to 92.3%, 141 patients | 96.8%likely range 90.9% to 98.9%, 93 patients |
| Women aged 25 to 49 | 76.8%likely range 74.8% to 78.7%, 1,775 patients | 73.4%likely range 71.1% to 75.6%, 1,433 patients |
| Women aged 50 to 64 | 80.5%likely range 77.7% to 83.1%, 843 patients | 73.0%likely range 69.8% to 75.9%, 818 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 11,464August 2026 | 9,168August 2026 |
| Primary care network | Greater Middlesbrough PCN | Greater Middlesbrough PCN |
| Phone | 01642 827697 | 01642 746800 |
| Friends and Family Test (its own feedback) | 92.0% good or very good88 answers, June 2026 | 96.7% good or very good211 answers, June 2026 |
| Appointments (one month) | 6,543 in August 2026Same day 68.3%; face to face 40.4% | 5,782 in August 2026Same day 60.1%; face to face 74.0% |
| Antibiotic items per STAR-PU (one year) | 0.88England 0.74, April 2025 to March 2026 | 1.05England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 4.4 qualified permanent4.4 including trainees and locums2,605 patients per permanent GP | 4.8 qualified permanent7.6 including trainees and locums1,905 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.