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Abernethy House Surgery vs The Town Surgery Ltd

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

Abernethy House Surgery and The Town Surgery Ltd cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

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Side by side

MeasureAbernethy House SurgeryEN1 3EBThe Town Surgery LtdEN2 6TJ
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade76.4likely range 69.2 to 81.7132 survey answers79.3likely range 75.5 to 82.4105 survey answers
Label (against the England average)Cannot be told apart from the England averageClearly above the England average
Patients who describe the practice as good77.9%likely range 67.9% to 85.4%, 132 answers81.4%likely range 77.2% to 85.0%, 105 answers
Access (mean of the two below)72.6%likely range 68.1% to 76.6%74.2%likely range 66.2% to 80.3%
Appointments within two weeks of booking79.7%likely range 73.3% to 84.9%, 2,775 appointments81.4%likely range 70.4% to 88.9%, 1,020 appointments
Calls answered by the practice65.5%likely range 59.1% to 71.4%, 4,760 calls66.9%likely range 55.5% to 76.6%, 1,527 calls
More survey questions (not part of the grade)
Getting through on the phone66.6%likely range 55.6% to 76.0%, 124 answers82.4%likely range 78.2% to 86.0%, 100 answers
Reception and admin team87.1%likely range 78.1% to 92.7%, 129 answers92.4%likely range 89.2% to 94.6%, 104 answers
Having a preferred professional36.9%likely range 27.4% to 47.6%, 133 answers43.8%likely range 38.9% to 48.9%, 103 answers
Seeing your preferred professional39.1%likely range 23.7% to 57.2%, 47 answers57.3%likely range 49.3% to 64.9%, 43 answers
Knowing the next step82.4%likely range 72.9% to 89.1%, 131 answers93.5%likely range 90.5% to 95.6%, 99 answers
Contacting the practice64.5%likely range 53.9% to 73.9%, 132 answers84.6%likely range 80.6% to 87.9%, 101 answers
Wait for an appointment63.8%likely range 52.4% to 73.8%, 116 answers67.0%likely range 61.8% to 71.8%, 94 answers
Being listened to86.6%likely range 77.6% to 92.4%, 129 answers89.1%likely range 85.5% to 91.9%, 100 answers
Care and concern84.7%likely range 75.4% to 90.9%, 129 answers89.1%likely range 85.5% to 91.9%, 101 answers
Confidence and trust93.1%likely range 85.4% to 96.9%, 127 answers94.4%likely range 91.5% to 96.3%, 99 answers
Involvement in decisions90.3%likely range 81.7% to 95.1%, 121 answers97.7%likely range 95.6% to 98.9%, 98 answers
Needs met88.2%likely range 79.6% to 93.5%, 131 answers89.7%likely range 86.1% to 92.5%, 98 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months87.9%likely range 77.9% to 93.7%, 66 patients83.3%likely range 66.4% to 92.7%, 30 patients
Children at 18 months84.5%likely range 75.3% to 90.7%, 84 patients80.5%likely range 66.0% to 89.8%, 41 patients
Children at 5 years87.8%likely range 79.8% to 92.9%, 98 patients53.8%likely range 40.5% to 66.7%, 52 patients
Women aged 25 to 4966.1%likely range 64.0% to 68.2%, 1,956 patients69.9%likely range 66.7% to 72.9%, 820 patients
Women aged 50 to 6476.5%likely range 74.0% to 78.9%, 1,172 patients82.4%likely range 78.1% to 86.0%, 358 patients
Facts (NHS England, not part of the grade)
Registered patients11,664August 20263,994August 2026
Primary care networkWest Enfield Collaborative PCNWest Enfield Collaborative PCN
Phone020 83704940020 30921662
Friends and Family Test (its own feedback)94.4% good or very good372 answers, June 2026No results for June 2026
Appointments (one month)3,935 in August 2026Same day 34.1%; face to face 49.0%1,331 in August 2026Same day 50.0%; face to face 92.8%
Antibiotic items per STAR-PU (one year)0.64England 0.74, April 2025 to March 20260.57England 0.74, April 2025 to March 2026
GPs (full-time equivalent)10.6 qualified permanent12.7 including trainees and locums1,099 patients per permanent GP1.7 qualified permanent1.7 including trainees and locums2,340 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences