Liverpool · Compare
Abercromby Family Practice vs St. James' Health Centre
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Abercromby Family Practice and St. James' Health Centre cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Abercromby Family PracticeL7 7HG | St. James' Health CentreL1 5DZ |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 80.0likely range 70.6 to 86.894 survey answers | 83.2likely range 75.1 to 88.7121 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 76.0%likely range 62.6% to 85.7%, 94 answers | 81.8%likely range 70.3% to 89.5%, 121 answers |
| Access (mean of the two below) | 89.2%likely range 85.2% to 91.9% | 86.4%likely range 82.5% to 89.3% |
| Appointments within two weeks of booking | 93.1%likely range 88.2% to 96.0%, 2,613 appointments | 92.1%likely range 86.9% to 95.4%, 2,418 appointments |
| Calls answered by the practice | 85.1%likely range 79.0% to 89.8%, 3,480 calls | 80.6%likely range 74.7% to 85.3%, 4,428 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 57.0%likely range 42.9% to 70.0%, 89 answers | 73.7%likely range 61.0% to 83.4%, 112 answers |
| Reception and admin team | 86.9%likely range 74.7% to 93.7%, 92 answers | 90.2%likely range 80.1% to 95.4%, 119 answers |
| Having a preferred professional | 44.5%likely range 31.6% to 58.2%, 94 answers | 37.3%likely range 26.3% to 49.9%, 120 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | 24.4%likely range 10.1% to 48.0%, 36 answers |
| Knowing the next step | 82.8%likely range 70.0% to 90.9%, 92 answers | 82.5%likely range 70.8% to 90.2%, 115 answers |
| Contacting the practice | 73.4%likely range 59.8% to 83.7%, 94 answers | 72.0%likely range 59.4% to 81.9%, 116 answers |
| Wait for an appointment | 74.2%likely range 59.8% to 84.7%, 84 answers | 74.5%likely range 61.5% to 84.2%, 107 answers |
| Being listened to | 86.4%likely range 74.0% to 93.5%, 90 answers | 84.5%likely range 72.8% to 91.7%, 111 answers |
| Care and concern | 84.1%likely range 71.3% to 91.8%, 90 answers | 82.1%likely range 70.1% to 90.0%, 111 answers |
| Confidence and trust | 86.1%likely range 73.7% to 93.2%, 91 answers | 91.2%likely range 80.7% to 96.2%, 108 answers |
| Involvement in decisions | 87.4%likely range 75.1% to 94.1%, 89 answers | 86.7%likely range 75.1% to 93.3%, 107 answers |
| Needs met | 92.2%likely range 80.9% to 97.0%, 88 answers | 83.7%likely range 71.6% to 91.2%, 107 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 76.3%likely range 64.0% to 85.3%, 59 patients | 72.2%likely range 59.1% to 82.4%, 54 patients |
| Children at 18 months | 63.0%likely range 48.6% to 75.5%, 46 patients | 58.5%likely range 43.4% to 72.2%, 41 patients |
| Children at 5 years | 62.5%likely range 51.0% to 72.8%, 72 patients | 59.5%likely range 44.5% to 73.0%, 42 patients |
| Women aged 25 to 49 | 54.9%likely range 52.2% to 57.7%, 1,256 patients | 44.4%likely range 42.4% to 46.4%, 2,435 patients |
| Women aged 50 to 64 | 63.9%likely range 59.1% to 68.4%, 407 patients | 57.0%likely range 51.8% to 62.0%, 358 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 6,832August 2026 | 9,427August 2026 |
| Primary care network | Central Liverpool PCN | Central Liverpool PCN |
| Phone | 0151 2953888 | 0151 2953800 |
| Friends and Family Test (its own feedback) | 81.5% good or very good81 answers, June 2026 | 94.0% good or very good133 answers, June 2026 |
| Appointments (one month) | 3,164 in August 2026Same day 68.3%; face to face 38.2% | 2,970 in August 2026Same day 58.6%; face to face 63.8% |
| Antibiotic items per STAR-PU (one year) | 0.55England 0.74, April 2025 to March 2026 | 0.52England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 5.4 qualified permanent8.3 including trainees and locums1,264 patients per permanent GP | 4.9 qualified permanent7.9 including trainees and locums1,922 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.