Broxbourne · Compare
Abbey Road Surgery vs Warden Lodge Medical Practice
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Abbey Road Surgery and Warden Lodge Medical Practice cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Abbey Road SurgeryEN8 7LJ | Warden Lodge Medical PracticeEN8 8NW |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 75.1likely range 69.5 to 79.8113 survey answers | 72.4likely range 64.5 to 79.092 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 74.0%likely range 66.2% to 80.5%, 113 answers | 69.4%likely range 58.3% to 78.6%, 92 answers |
| Access (mean of the two below) | 77.6%likely range 73.6% to 81.4% | 79.3%likely range 74.5% to 83.1% |
| Appointments within two weeks of booking | 99.4%likely range 98.0% to 99.8%, 6,192 appointmentsClearly higher | 89.6%likely range 83.5% to 93.7%, 2,148 appointments |
| Calls answered by the practice | 55.7%likely range 47.9% to 63.2%, 3,310 calls | 68.9%likely range 61.5% to 75.4%, 3,521 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 39.5%likely range 31.6% to 48.0%, 106 answers | 41.9%likely range 30.9% to 53.8%, 82 answers |
| Reception and admin team | 82.8%likely range 75.7% to 88.2%, 109 answers | 73.6%likely range 62.5% to 82.4%, 89 answers |
| Having a preferred professional | 39.1%likely range 31.4% to 47.4%, 111 answers | 15.5%likely range 9.0% to 25.3%, 92 answers |
| Seeing your preferred professional | 29.1%likely range 18.1% to 43.3%, 39 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 73.7%likely range 65.6% to 80.4%, 106 answers | 82.2%likely range 71.4% to 89.5%, 83 answers |
| Contacting the practice | 69.6%likely range 61.4% to 76.6%, 110 answers | 59.2%likely range 47.8% to 69.7%, 90 answers |
| Wait for an appointment | 63.8%likely range 55.1% to 71.6%, 101 answers | 51.4%likely range 39.6% to 63.1%, 80 answers |
| Being listened to | 77.4%likely range 69.6% to 83.7%, 107 answers | 81.4%likely range 70.8% to 88.8%, 85 answers |
| Care and concern | 74.8%likely range 66.9% to 81.4%, 107 answers | 80.1%likely range 69.4% to 87.7%, 87 answers |
| Confidence and trust | 93.4%likely range 87.8% to 96.5%, 105 answers | 93.2%likely range 84.8% to 97.1%, 86 answers |
| Involvement in decisions | 82.4%likely range 74.9% to 88.0%, 102 answers | 85.4%likely range 75.1% to 91.9%, 82 answers |
| Needs met | 91.7%likely range 85.6% to 95.3%, 102 answers | 79.9%likely range 69.1% to 87.6%, 86 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 86.2%likely range 77.8% to 91.7%, 94 patients | 87.1%likely range 78.3% to 92.6%, 85 patients |
| Children at 18 months | 71.9%likely range 61.8% to 80.2%, 89 patients | 80.6%likely range 69.1% to 88.6%, 62 patients |
| Children at 5 years | 64.0%likely range 53.7% to 73.2%, 89 patients | 76.2%likely range 67.2% to 83.3%, 105 patients |
| Women aged 25 to 49 | 59.0%likely range 56.6% to 61.3%, 1,691 patients | 67.3%likely range 65.0% to 69.6%, 1,589 patients |
| Women aged 50 to 64 | 71.5%likely range 68.3% to 74.4%, 838 patients | 75.3%likely range 72.3% to 78.0%, 885 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 9,093August 2026 | 9,523August 2026 |
| Primary care network | Broxbourne Alliance PCN | Broxbourne Alliance PCN |
| Phone | 01992 654004 | 01992 622324 |
| Friends and Family Test (its own feedback) | No results for June 2026 | 90.3% good or very good207 answers, June 2026 |
| Appointments (one month) | 6,762 in August 2026Same day 70.6%; face to face 43.4% | 3,021 in August 2026Same day 22.1%; face to face 75.7% |
| Antibiotic items per STAR-PU (one year) | 0.86England 0.74, April 2025 to March 2026 | 0.68England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 4.2 qualified permanent4.2 including trainees and locums2,154 patients per permanent GP | 4.6 qualified permanent9.5 including trainees and locums2,070 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.