Camden · Compare
Abbey Medical Centre vs West Hampstead Medical Centre
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Abbey Medical Centre and West Hampstead Medical Centre cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Abbey Medical CentreNW8 0AG | West Hampstead Medical CentreNW6 1TP |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 81.9likely range 68.1 to 89.294 survey answers | 85.0likely range 63.7 to 92.6104 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 82.5%likely range 62.8% to 92.9%, 94 answers | 85.7%likely range 55.3% to 96.6%, 104 answers |
| Access (mean of the two below) | 80.3%likely range 76.9% to 83.2% | 83.1%likely range 80.6% to 85.4% |
| Appointments within two weeks of booking | 92.7%likely range 89.2% to 95.1%, 4,599 appointments | 98.5%likely range 96.4% to 99.4%, 4,724 appointmentsClearly higher |
| Calls answered by the practice | 67.9%likely range 62.1% to 73.1%, 5,699 calls | 67.7%likely range 63.1% to 72.1%, 8,634 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 64.7%likely range 44.0% to 81.1%, 90 answers | 82.4%likely range 50.3% to 95.6%, 94 answers |
| Reception and admin team | 95.2%likely range 78.2% to 99.1%, 92 answers | 90.9%likely range 60.5% to 98.5%, 100 answers |
| Having a preferred professional | 41.9%likely range 24.4% to 61.7%, 94 answers | 24.3%likely range 7.9% to 54.6%, 104 answers |
| Seeing your preferred professional | 43.1%likely range 19.9% to 69.9%, 47 answers | 57.9%likely range 15.9% to 90.9%, 31 answers |
| Knowing the next step | 92.6%likely range 74.6% to 98.2%, 91 answers | 90.2%likely range 60.2% to 98.3%, 103 answers |
| Contacting the practice | 83.8%likely range 64.2% to 93.7%, 93 answers | 86.4%likely range 56.2% to 96.9%, 104 answers |
| Wait for an appointment | 79.8%likely range 58.1% to 91.8%, 81 answers | 83.2%likely range 51.3% to 95.9%, 95 answers |
| Being listened to | 90.7%likely range 71.7% to 97.4%, 88 answers | 83.1%likely range 52.0% to 95.7%, 100 answers |
| Care and concern | 92.6%likely range 74.1% to 98.2%, 87 answers | 84.0%likely range 52.8% to 96.1%, 99 answers |
| Confidence and trust | 92.6%likely range 74.3% to 98.2%, 89 answers | 93.1%likely range 62.5% to 99.1%, 97 answers |
| Involvement in decisions | 92.1%likely range 72.9% to 98.0%, 84 answers | 95.2%likely range 65.1% to 99.5%, 97 answers |
| Needs met | 87.6%likely range 67.8% to 96.0%, 87 answers | 90.1%likely range 59.6% to 98.3%, 100 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 87.5%likely range 78.5% to 93.1%, 80 patients | 87.5%likely range 82.8% to 91.0%, 255 patients |
| Children at 18 months | 78.4%likely range 68.7% to 85.7%, 88 patients | 87.0%likely range 82.3% to 90.7%, 247 patients |
| Children at 5 years | 75.8%likely range 66.3% to 83.3%, 95 patients | 78.6%likely range 71.9% to 84.1%, 173 patients |
| Women aged 25 to 49 | 41.0%likely range 39.3% to 42.8%, 3,053 patients | 60.1%likely range 59.0% to 61.2%, 7,563 patients |
| Women aged 50 to 64 | 67.7%likely range 64.9% to 70.4%, 1,127 patients | 80.4%likely range 78.2% to 82.5%, 1,335 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 12,560August 2026 | 23,016August 2026 |
| Primary care network | West Camden PCN | West Camden PCN |
| Phone | 020 76042455 | 020 74311588 |
| Friends and Family Test (its own feedback) | 95.4% good or very good130 answers, June 2026 | 100.0% good or very good16 answers, June 2026 |
| Appointments (one month) | 7,274 in August 2026Same day 53.9%; face to face 39.9% | 5,938 in August 2026Same day 57.1%; face to face 72.1% |
| Antibiotic items per STAR-PU (one year) | 0.50England 0.74, April 2025 to March 2026 | 0.40England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 8.2 qualified permanent12.2 including trainees and locums1,529 patients per permanent GP | 9.4 qualified permanent15.4 including trainees and locums2,438 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.